Refund policy
Return & Exchange Policy
Customer satisfaction is a priority. If for any reason you are not fully satisfied with your purchase, returns and exchanges are available under the terms below.
Returns
Returns are accepted within 30 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The return request must be submitted within 30 days of delivery.
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The item must be shipped back within 30 days of delivery.
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The customer is responsible for return shipping costs.
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Any loss in value due to damage or use beyond the original condition may be deducted from the refund.
Once the returned item is received and inspected, a refund will be issued to the original payment method.
Exchanges
Exchanges are accepted within 30 days of delivery.
To request an exchange:
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A request must be submitted within 30 days of delivery.
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The item must be returned in its original condition.
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The customer is responsible for return shipping costs.
After the returned item is received and approved, the replacement item will be processed.
Non-Returnable Items
Certain items may not be eligible for return or exchange, including:
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Personalized or custom-made items
Questions
For any questions regarding returns or exchanges, please contact customer support before initiating a return.